Blog by Kuldip Pabla and Miha Ahronovitz
Only in US, a dummy means a stupid person
In UK according to Oxford Dictionary, a dummy means a model or replica of a human being or an object designed to resemble and serve as a substitute for the real or usual one
Artificial intelligence is a dummy of the real Human Intelligence. From Quora
- Artificial means man-made. The only way we can be considered artificially intelligent is if we considered biological reproduction resulting in intelligent humans as a man-made process.
- We know that we are not artificial intelligence because we know that we are not artificial
So what makes the best Artificial Intelligence (AI) is the human mind. AI is nothing but a tool used by creative people.
Why Machine Learning
This is a screen shot from the video Machine Learning Made Easy presented by Shashank Prassana from MatLab.
|Figure 1.Standard Approach and Machine Learning Approach|
As the definition says, Machine Learning (ML) uses data and produces a computer program to perform a task.
- The Standard Approach, on the left is to write by hand a program or use a formula to perform the task of human activity detection
- The right side is the ML Approach. We use a Machine Learning algorithm. There is no formula to detect human activity. If such a formula would have had existed, there is no need for Machine Learning. We consider Machine Learning for complex problems, where there is no magic equation.
The ML model at the right becomes useful, when we have lots of data fed continuously, Training the ML model takes up over 80% of the time required to a useful Artificial Intelligent model, good enough, but never never absolutely perfect
My perception is most multinationals naively believe in magic suppliers who will offer off-the-shelf bots usable in their business and branding. This is utopia. The bots one gets from the traditional frame tools (Facebook, Microsoft, Slack and so on) are like newborn babies who must be trained by people either directly and using their human created dummies, which we usually call Artificial Intelligence.
The most important is the ability to start and sustain a useful conversation
Cooldimi is a B2B and B2B2C Customer Engagement platform designed for the conversational economy, meaning one can order services, get important information and manage infrastructure without leaving the messenger chat.
|Fig. 2 Since October 2016, the mobile Internet usage exceeds laptops|
The goal to design a chatbot undistinguished from a human, is unachievable. There is a moment when Artificial intelligence becomes Autistic-like intelligence.
Here is quote from The Register
“Alexa, are you the best chatbot in town?” “Sorry, I don’t I understand the question I heard,” she replies.
Cooldimi blends Artificial Intelligence with Human Intelligence.We monitor the bot to make sure it delivers satisfaction to other humans. Second, Cooldimi defines a narrow domain personalized for the user and business. That means the bot will NOT have knowledge the entire Wikipedia, but will know in the detail services offered and answer the related questions to curious user. And the users will become customers only when they are happy. Cooldimi monitors real time user satisfaction and set alarms when this is too low
The studies show, 44% of the users like talking to a chatbot to begin with. 88% of the users, expect a human intervention to follow